PRIORITY MANAGEMENT

Training Schedule Location Onsite fee: Online fee: Online Training Onsite Training
04/03/2024 To 15/03/2024 NAIROBI 2,000 USD 1,200 USD Register for Online Training Register for Onsite Training
15/04/2024 To 26/04/2024 NAIROBI 2,000 USD 1,200 USD Register for Online Training Register for Onsite Training
06/05/2024 To 17/05/2024 NAIROBI 2,000 USD 1,200 USD Register for Online Training Register for Onsite Training
03/06/2024 To 14/06/2024 NAIROBI 2,000 USD 1,200 USD Register for Online Training Register for Onsite Training
08/07/2024 To 19/07/2024 NAIROBI 2,000 USD 1,200 USD Register for Online Training Register for Onsite Training
12/08/2024 To 23/08/2024 NAIROBI 2,000 USD 1,200 USD Register for Online Training Register for Onsite Training
02/09/2024 To 13/09/2024 NAIROBI 2,000 USD 1,200 USD Register for Online Training Register for Onsite Training
07/10/2024 To 18/10/2024 NAIROBI 2,000 USD 1,200 USD Register for Online Training Register for Onsite Training
04/11/2024 To 15/11/2024 NAIROBI 2,000 USD 1,200 USD Register for Online Training Register for Onsite Training
09/12/2024 To 20/12/2024 NAIROBI 2,000 USD 1,200 USD Register for Online Training Register for Onsite Training

PRIORITY MANAGEMENT

INTRODUCTION

Successful people set themselves goals and objectives. They know what they need to do, how they need to do it and have a plan to help them achieve it. How you plan and prioritize your day are two of the key skills needed to be successful and add value to your organization. Time is one of our most valuable resources yet we don’t always manage it as effectively as we could. This can lead to a stressful working environment which will prevent you from being successful and achieving your goals.

A key aspect of addressing this challenge is the ability to influence others to support you in a way that assists achieving mutual goals. To do this, finely honed communication skills are considered by many thought leaders to be an integral part of any business professionals’ toolkit.

DURATION

10 Days

OBJECTIVES

v  Set yourself meaningful goals and objectives

v  Plan, prioritize and manage your time more effectively

v  Communicate positively and assertively with time stealers

v  Run more effective meetings and delegate effectively

v  Identify and reduce stress in yourself and others

v  Present your ideas in a compelling way

v  Negotiate effectively whilst building long term relationships

v  Design and deliver a memorable presentation

v  Influence Decision Making in the workplace

v  Build long lasting business relationships with others

TARGET AUDIENCE

v  Team Leaders

v  Supervisors

v  Heads of Department

v  Training Professionals

v  Senior Business Leaders

v  First Line Managers

v  General Managers

v  Middle Managers

v  Project Managers

COURSE OUTLINE

This training course is split into two modules:

MODULE I - Setting Priorities, Time Management & Stress Reduction: Managing Stress & Pressure at Work

DAY 1

MANAGING YOURSELF AND YOUR DAY

v  Goal Setting – Why have Goals?

v  Setting SMART Objectives to achieve your Goals

v  Planning and Scheduling your Activities

v  Establishing Responsibilities and Priorities

v  Effective Use of Diaries, Time Planners, Time Logs, etc.

v  Criteria for Prioritizing using the Urgent and Important Model

v  My Perfect Day – When are you at your best?

DAY 2

PERSONAL TIME MANAGEMENT STYLES AND COMMUNICATION

v  You’re Time Management Style – Productive or Obstructive?

v  Highlighting Personal ‘time-stealers’ and Areas for Development

v  Procrastination – the Stealer of Time

v  Dealing with Interruptions and Distractions – staying focused

v  Communication Styles and How to Use Positive Communication to Aid Productivity

v  Empowerment Techniques – Learning when to push back using the WISH Model

DAY 3

EFFECTIVE MEETINGS AND DELEGATION

v  Meeting Preparation – What tools do you need?

v  Managing the Meeting – Time-keeper, Note Taker, Chairperson

v  Tips and Techniques for Effective Meetings

v  What does Effective Delegation look like?

v  Styles of Management that Aid and Hinder Delegation

v  How to Delegate Successfully

v  Understanding How People Learn

v  The Use of Feedback in the Delegation Process

DAY 4

UNDERSTANDING WORKPLACE STRESS AND ITS CAUSES

v  What is Stress?

v  What Contributes to Workplace Stress? – The Top Ten Causes

v  The Impact of Stress on Personal Performance – the Positive and Negative Effects of Stress

v  Recognizing the Signs of Stress in ourselves and others

v  Tips and Techniques for Managing Stress

v  Maintaining an Effective Balance between Home and Work

 DAY 5

MANAGING WORKPLACE STRESS THROUGH BEHAVIOR AND COMMUNICATION

v  Understanding Behavior Types: Passive, Aggressive, Passive Aggressive and Assertive

v  How our thought process affects our behavior

v  Developing Self-assertiveness to Achieve Greater Control over Stress

v  Conflict Management – common cause of Stress

v  Analysis of Individual Conflict Management Styles

v  Using Emotional Intelligence to Manage Stress and Conflict Situations

MODULE II - Personal Effectiveness & Influencing Skills: Communicate, Negotiate, Influence & Persuade

DAY 6

PERSONAL INTER COMMUNICATION SKILLS

v  Defining Influencing and Persuasion

v  The Science of the Change Curve and Your Role in Influencing Others

v  Exploring the Barriers to Effective Communication

v  How the Brain works in the Communication Process

v  Understanding How People filter Information

v  The Relationship between Emotional Intelligence and Building Powerful Working Relationships

v  The Importance of Non-verbal Communication when interacting with others

v  Completion of Own Personal Profile

DAY 7

EFFECTIVE INFLUENCING SKILLS

v  Understanding the Communication Cycle

v  Introduction to the Influencing Model

v  The Critical Elements of the Influencing Model explained and demonstrated

v  The Key Skills of How to Listen Effectively

v  Asking Questions to Understand the other parties perspective

v  Structuring a Strong and Compelling Argument

v  The Importance of Flexibility when proposing a Solution

v  Influencing Decision Making at Work

v  How to Use Decision Making Tools in Practice

DAY 8

 NEGOTIATING WIN-WIN OUTCOMES

v  Defining Negotiation and the Characteristics of an Effective Negotiator

v  Understanding the Concept and Language of Negotiation

v  Why all business professionals need excellent negotiation skills in the workplace?

v  The Zone of Possible Agreement (ZOPA) – Understanding Negotiation Parameters

v  Preparing for your Negotiations using the Like, Intend and Must (LIM)

v  Learning How to Identify Negotiable Variables – What do I trade?

v  Exploring Why BATNA (Best Alternative to a Negotiated Outcome) is a powerful negotiation tool

DAY 9

DELIVERING A PRESENTATION EFFECTIVELY

v  Understanding the Key Components of Delivering a Memorable Speech

v  The 5 P’s of Preparation Explained

v  The Importance of Structure when Preparing a Presentation

v  Introduction and Use of the INTRO Formula

v  How to Use your Voice Effectively

v  Exploring the Role of Body Language when Presenting

v  Top Tips on How to use PowerPoint

v  Discover the Power of Illustrations and Stories

v  Learn How to Control Nerves before Delivering a Vital Speech

v  Using the Personal Vocal Checklist

DAY 10

COMMUNICATION STRATEGIES FOR PROFESSIONAL EXCELLENCE

v  The Six Laws of Persuasion Explained

v  The Importance of Raising Personal Visibility and Credibility in the Workplace

v  Determining Who You Need to Know in Your Organization to Increase Your Sphere of Influence

v  How to Build a Personal Influencing Network Map

v  Developing a Personal ‘Plan of Action’ for your return to Work

v  Exploring Resources for Your Ongoing Personal Development

REQUIREMENTS

Participants should be reasonably proficient in English. Applicants must live up to Afriex Training Ltd admission criteria.

METHODOLOGY

This course will utilize a variety of proven adult learning techniques to ensure maximum understanding, comprehension and retention of the information presented

TRAINING VENUE, LOGISTICS AND PAYMENT

v  Training is residential and will be held at Afriex Training Centre.

v  The course fee covers the course tuition, training materials, two break refreshments, lunch, and study visits.

v  Accommodation and airport transfer are arranged upon request by the participant.

v  This training can also be tailor made for your institution upon request. You can have it delivered in our training Centre or at a convenient location.

v  For further inquiries, please contact us on training@afriextraining.org

v  Payment should be made to Afriex Training Limited bank account before the start of the training and receipts sent to training@afriextraining.org

v  Upon successful completion of this training, participants will be issued with an Afriex Training Ltd.

Contact Details

Anniversary Towers 8th Flr, Nairobi
+254 715 310 685 | +254 732 543 623
info@afriextraining.org

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