Course fee: KSH 80,000, USD 1,000 Start Date: 06/12/2021 End Date: 10/12/2021 Registration closed, view 2022 course calender


Currently in the corporate world   a company may face different challenges that come along with generation gaps in the work place .These includes communication styles, solving of conflicts, and work ethics among others. This course will help you understand the various generations present at work and understand what motivates each of them and how to work together. Learning how to deal with the generation gap at work will help you become a better manager or co-worker.


3 Days


Leveraging the Generation Gap Training is a great course for organizations with varied age groups in the following levels;

v  Managers,

v  Professionals,

v  Team Members Or Consultants


v  Upon completion of this training course, participants will be able to:

v  Examine the history behind generation gaps

v  Learn about the different generations (traditionalists, baby boomers, Generation X & Generation Y)

v  Determine the differences between each generation

v  Find common ground among the different generations

v  Master conflict management between generations

v  Leverage the strengths of each generation in the workplace



v  Generation Context

v  What Generations Exist In The Workplace

v  What Defines A Generation

v  What this means in our workplace

v  Introduction to the generational diversity

v  Traditionalist

v  Baby Boomers

v  Generation X’s

v  Generation Y's (millennial)

v  Their Background

v  Their Characters

v  Their Working Style


v  Background of the generation

v  Attitude

v  Their core values

v  Working Style

v  Strengths of each generation

v  Life Experience

v  Finding common ground

v  Adopting a communication style

v  Creating an affinity group

v  Sharing knowledge


v  Conflict Management

v  Younger bosses managing older workers

v  Avoid turnovers with a retention plan

v  Breaking down the stereotypes

v  Embrace the hot zone

v  Treat each other as a peer

v  Create a succession plan

v  Impact of generational diversity

v  Five principles of managing

v  Power of the four generations

v  Identify diversity issues in your organization

v  Action Planning

v  Implementing diversity in your workplace

v  Planning your key next steps



The instructor led trainings are delivered using a blended learning approach and comprise of presentations, guided sessions of practical exercise, web based tutorials and group work. Our facilitators are seasoned industry experts with years of experience, working as professional and trainers in these fields.

All facilitation and course materials will be offered in English. The participants should be reasonably proficient in English.


v  Training is residential and will be held at Afriex Training Centre.

v  The course fee covers the course tuition, training materials, two break refreshments, lunch, and study visits.

v  Accommodation and airport transfer are arranged upon request by the participant.

v  This training can also be tailor made for your institution upon request. You can have it delivered in our training Centre or at a convenient location.

v  For further inquiries, please contact us on training@afriextraining.org

v  Payment should be made to Afriex Training Limited bank account before the start of the training and receipts sent to training@afriextraining.org

v  Upon successful completion of this training, participants will be issued with an Afriex Training Ltd certificate.

Registration closed, view 2022 course calender

Contact Details

Anniversary Towers 8th Flr, Nairobi
+254 715 310 685 | +254 732 543 623

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Afriex Training

We engage in empowering individuals, organizations, and societies through quality trainings.