Course fee: KSH 160,000, USD 2,000 Start Date: 01/03/2022 End Date: 14/03/2022


Organizations need to equip staff with skills in protocol, etiquette and events management .This investment will build solid and productive relationships with business associates and will result in better outcomes for the organization. This course has been designed as two interrelated modules that will benefit participants by exploring the links between protocol and events management. Case studies and experiential learning will be employed as a training methodology to ensure that participants learn by doing and gain mastery in this field.


10 Days


This training is beneficial to protocol officers, Public relations personnel, Event Planners, managers and coordinators, Administrative personnel responsible for coordination of events and staff involved in Protocol and handling VIPS and Diplomats


At the end of the training, the participants will be able to:

v  Schedule and plan for an event effectively

v  Identify the various tasks in management of events and the human and physical resources required to stage successful events

v  Troubleshoot event plans to identify potential problem areas before they emerge

v  Enhance protocol and etiquette skills in handling dignitaries and VIPS;

v  Acquire skills to navigate today's culturally diverse business environment

v  Understand events budgeting and costs management

v  Identify appropriate event marketing media for planned events

v  Understand event safety practices and regulations

v  Ensure adoption of effective communication channels and techniques in events.



v  Protocol procedures;

v  Introductions, titles and forms of address;

v  Proper order of precedence;

v  Business and social etiquette;

v  Dress and grooming;

v  Dining and table manners;

v  Etiquette in giving and receiving gifts;

v  VIP visits, itineraries, overseas travel and entertainment;

v  Handling cultural differences;

Event Management

v  Event planning, coordinating, management and logistics;

v  Pre and post event meetings;

v  Event budgets;

v  Event promotion and fundraising;

v  Negotiation with event vendors;

v  Guest safety and security;

v  Technology in events;

v  Event crisis management.


This course is delivered by our seasoned trainers who have vast experience as expert professionals in the respective fields of practice. The course is taught through a mix of theory, group works, discussions and case studies.

Training manuals and additional reference materials are provided to the participants


v  Training is residential and will be held at Afriex Training Centre.

v  The course fee covers the course tuition, training materials, two break refreshments, lunch, and study visits.

v  Accommodation and airport transfer are arranged upon request by the participant.

v  This training can also be tailor made for your institution upon request. You can have it delivered in our training Centre or at a convenient location.

v  For further inquiries, please contact us on

v  Payment should be made to Afriex Training Limited bank account before the start of the training and receipts sent to

v  Upon successful completion of this training, participants will be issued with an Afriex Training Ltd certificate.

Contact Details

Anniversary Towers 8th Flr, Nairobi
+254 715 310 685 | +254 732 543 623

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Afriex Training

We engage in empowering individuals, organizations, and societies through quality trainings.