RESULT BASED MANAGEMENT RBM FOR THE PUBLIC SECTOR

Course fee: KSH 160,000, USD 2,000 Start Date: 05/10/2020 End Date: 16/10/2020

INTRODUCTION

Results based management (RBM) ensures the success of a project. It also ensures that all aspects of designing, implementing and monitoring and evaluating the project are done transparently and in an accountable manner. Everyone who contributes to the desired organizational result should map out their product or service processes and systems showing how they all contribute to the desired result.

DURATION

10 Days

TARGET AUDIENCE

This course is designed for project managers, senior managers and their team members.  

LEARNING OBJECTIVES

By the end of the course, participants will be able to::  

v  Understand what RBM is and is not

v  Use RBM principles and processes

v  Theory of change and strategic results framework

v  Risk registers

v  Integrated monitoring and evaluation

v  The use of evidence from monitoring and evaluation in decision-making

v  Meaningful reporting to key stakeholders.

v  Put RBM into practice

v  Design, implement and monitor the RBM framework

v  Master the principles and practices of risk management when applied to RBM

COURSE OUTLINE

Introduction to RBM

v  Definitions and core concepts – what RBM is/is not

v  The need for RBM

v  Elements of RBM

v  Role of RBM

v  RBM Performance measures – leading and lagging

v  RBM KPIs – leading and lagging

v  Developing (project/strategy) strategy maps using RBM

Understanding Core Processes

v  Understanding core RBM processes, activities and competences

v  Identifying customer perspectives

v  Identifying internal perspectives

v  Identifying learning and innovation perspectives

v  Assessing leading indicators in each perspective

v  Building cause and effect connections

v  Challenging the linkages effectively and efficiently

Implementing RBM

v  Implementing, communicating and cascading RBM

v  Checking for alignment RBM to the strategy

v  Checking for alignment of the operational drivers

v  Does the line of sight work?

v  Auditing using RBM

v  Information systems/technology as support tools for RBM

Measurement and Decision Making

v  Quantifying the organization via RBM

v  Measuring the unmeasurable = quantifying the qualitative

v  Defining metrics that work in your organization

v  Avoiding easy metrics that do not support the strategy or project

v  Changing metrics when their cause and effect link is not valid

v  Allocating resources to support strategic intent recognized in RBM

v  Recognizing that RBM is a communications system for organizational change

Presentation of Management Information that makes a Difference

v  Management reporting of RBM KPIs

v  Automated reporting issues

v  Finding approaches to present ambiguous information in an informed way

v  Building risky information into RBM

v  Mutual critique of the RBM developed

v  Mutual critique of RBM KPIs developed

v  Third generation Balanced Scorecards and RBM

Operationalizing RBM

v  Leadership, culture and systems required by RBM

v  Cause and effect analysis

v  Situational analysis

v  Problem analysis: problem tree

v  Stakeholder analysis

v  Performance management framework

v  Results Based Costing and Budgeting

v  Results Based Reporting

v  Risk Management: identifying risk, analysis of risk impact and mitigation strategies

Build RBM Skills in Staff (Responsible for Projects)

v  RBM skills and tools necessary for effective and efficient management

v  Understanding the value of RBM and knowledge of improved methods of coordinating program steps

v  Aligning RBM with delivering organizational program goals (strategies or projects)

v  Identify clear and measurable results – i.e. what a project aims to achieve

v  Define projects at different levels, including ‘outputs’, ‘outcomes’ and ‘impact’

Selecting Indicators to Measure Progress towards each Output, Outcome and Impact

v  Set targets for each indicator used to judge performance

v  Develop systems to collect data on actual results

v  Compare actual results to the targets

v  Collect any additional information that may be needed (e.g. by an evaluation)

v  Use performance information to make decisions about the project, learn what works and what doesn’t and report to external stakeholders

Securing Stakeholder Buy-In

v  Focusing on the issues that deliver maximum results/benefits

v  Improving the communication skills that win over important stakeholder “buy-in” to improve their expectations and support

v  Reduce the risks of carrying forth long projects that could lead to poor results

v  Using monitoring and evaluation techniques to path the way to successful results

v  Overcome the resistance from stakeholders by enabling solid evidence and benefits that secures ongoing (funding) support

Putting It All Together

v  RBM planning and reporting

v  Evaluating for Results: application of evaluation and its uses

v  Principles, norms and standards for evaluation

v  Roles and responsibilities in evaluation

v  Requirements for program units

v  Steps in the evaluation process

v  Course summary: avoiding the pitfalls of RBM tips and hints

METHODOLOGY

This course is delivered by our seasoned trainers who have vast experience as expert professionals in the respective fields of practice. The course is taught through a mix of theory, group works, discussions and case studies.

Training manuals and additional reference materials are provided to the participants

TRAINING VENUE, LOGISTICS AND PAYMENT

v  Training is residential and will be held at Afriex Training Centre.

v  The course fee covers the course tuition, training materials, two break refreshments, lunch, and study visits.

v  Accommodation and airport transfer are arranged upon request by the participant.

v  This training can also be tailor made for your institution upon request. You can have it delivered in our training Centre or at a convenient location.

v  For further inquiries, please contact us on training@afriextraining.org

v  Payment should be made to Afriex Training Limited bank account before the start of the training and receipts sent to training@afriextraining.org

v  Upon successful completion of this training, participants will be issued with an Afriex Training Ltd certificate.

Contact Details

Anniversary Towers 8th Flr, Nairobi
+254 715 310 685 | +254 732 543 623
info@afriextraining.org

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Afriex Training

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